Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is an instructor-led or self-paced training.

As with any online purchase experience, there are terms and conditions that govern our Refund Policy. When you buy a training course from us, you agree to our Privacy Policy, Terms of Use and Refund Policy.

For Self Placed Learning:

To qualify for a refund, you must:

• Submit your refund request within 7 days of purchasing a course

• Cancellations will be considered only if the request is made within 7 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

For Instructor Led Training:

To qualify for a refund, you must:

• Submit your refund request within 7 days of purchasing your course
• have consumed less than 25% of the learning content
• have not attended more than one (1) live online class

Any refund request failing to meet all of these requirements will not be accepted and no refund will be provided.

Refund request can be initiated in two ways

• In case of any Refunds approved by the AGMINE PRIVATE LIMITED, it’ll take 6-8 days for the refund to be processed to the end customer.

• In case item purchase-quantity is more than one, please reach out to our support team through our Help & Support section on the website.

Refunds: Duplicate payment

Refunds of any duplicate payments will be processed via the same source (original method of payment) within 10 working days after you have submitted your request.

Refunds for payments made through the Payment Gateway may take up to one week. If there are problems, the process could sometimes take longer. The customer is responsible for paying all fees.

– If a customer cancels an order in accordance with our cancellation policy, they are responsible for paying the gateway fees (unless we made a mistake).

Agmine Private Limited reserves the right to revise this policy without any prior notice.